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I posted earlier in this thread that I also had a problem with your company, and that I sent an e-mail asking my order be changed within 10 minutes of placing my order. The order and request took place on a weekend at like 2 a.m., so it's not like it got fulfilled immediately. Someone had to...

I don't know if TMG actually pays attention to their customer service. I recently ordered something from them, and almost immediately remembered that I didn't need one of the items I ordered. I immediately sent an e-mail (it was the middle of the night, so it wasn't like they were open and the...