Barstow- New Rules?

[droprat]

Last week I had a rep preview 7 trucks @ Barstow. He told me that he was only given 30 minutes to preview all 7 trucks! He was also not allowed to start any of the vehicles or open the hoods to check fluids!!! No pictures or videos either! I understand security and time constraint's but this is a little overboard! ARE THESE PERMANENT RULES FOR BARSTOW?

 

[doghead]

There is nobody here on SS that can truly answer this.

This is a question for GL, not SS.

 

[droprat]

Let's see if the GL REP chimes in?

 

[doghead]

What GL rep?

 

[droprat]

General GL Questions
Post General GL questions for our GL Rep.

Is the above not a forum on Steel Soldiers?

 

[doghead]

I guess we need to edit that title info.

We have not had a GL rep for a few years now.

Bummer huh?

 

[doghead]

I just edited the title description to be correct.

Sorry for the error/confusion.

 

[droprat]

I guess we need to edit that title info.

We have not had a GL rep for a few years now.

Bummer huh?

Bummer!!!!!

 

[droprat]

Ten 4!

Thanks

 

[emmado22]

The gobs of totally dumb questions and rants from members scared her off, and I dont blame her for leaving.

 

[GREENMV]

Hint to GL. If your selling a product or products and you want the best price for your product, you would think you would bend over backwards to provide the best customer service you can. For all my experience with GL or GSA over the years, I will have to say I have had nothing but friendly help from the places I have loaded out from. I have not dealt with Barstow though, It could be the person that day that was dealing with your rep was just having a bad day. I hope GL don't make It any harder than It already Is!

 

[M35A2-AZ]

That maybe the new rules, but I think if you work with them a little and they are not busy they will help you.

 

[TucsonVTXF]

I was there (Barstow) 3 weeks ago to pick up a lot and asked to preview a few lots for a member here. I was told I would have to call and set up a appointment to view the lots separate of my load out. They were not busy at the time I just had the fuzzy that they were not open to anything out side of what was set on the schedule... yes no pics or video allowed standard ops on a base but that also depends on who allows the rules to be bent....

 

[agentsteel]

They were mostly friendly with me last month. Nearly overloaded my trailer by not centering the load over the axels, but made it safely to a place where it could be reloaded right. I'd say the guys at Barstow were pretty good to me, guards, gl reps and others along the way. There were a few uptight people, but thankfully they just told me to stop taking pictures. Just doing their jobs actually. I plan on going back when the wx permits. All in all it was a worthwhile adventure and learning experience. I'm hooked

 

[Cannoncocker]

New rules at Barstow

Even in there videos they claim to be the most transparent government auction? I don't know many people that would buy a car from a regular dealer and not lift the hood? These new rules can't be good for overall sales one would think? Buying any used vehicle military or not is a crap shoot so the closer one looks perhaps the fewer surprises down the road? Rules are rules even if we don't agree with them. Nothing like buying a pig in a poke!

 

[m16ty]

GL isn't a used car lot, they are a surplus dealer. They claim a lot of stuff on their website but if you read the terms and conditions you agree to when you bid, they don't guarantee the accuracy of anything printed on their site.

The site people can't be expected to do much of a personal inspection. If they did that for everybody that was remotely interested in a truck, they could hire another full time employee and even he couldn't get it all done. Best thing to do if you want to inspect a truck is do it yourself or get (pay) somebody else to do it for you.

 

[Cannoncocker]

New rules at Barstow

At Barstow they give you 30 mins. to inspect be it one or however many vehicles your interested in. Your appointment time to do an inspection is factored in with other customers load out times. It's your 30 mins. If there new rules don't allow the customer ( You, I , or someone else ) to do a proper inspection then I find reason for concern. OK, so you can't start the engine! Whats up with not being allowed to raise the hood? What's next, you can't open the doors or look inside? If that's the case then why go to the trouble of driving out there in the first place! Just bid up the thing to Mars from the photos and video. The rules are what they are. All I'm saying is I don't agree with them.

 

[Retiredwarhorses]

The folks at French camp are great....never a problem, couldn't be more helpful...I only bid at French camp, if I can't go see it or drive it home....I don't want to bother...I used too bid elsewhere, but was always a problem of some sort.

 

[ryan77]

A box of donuts also goes a long way with gl people!!!

 

[droprat]

Good to know, thanks for the info!!!