Thing is... I got these things to sell, when there were a bunch available close by at once. I don't advertise anything for sale until I have the titles in hand, but several of these sold just by means of people knowing I had them etc. People who buy a trailer expect a title to come with it (and rightfully so). The buyers knew full well that sf97/titles were pending, but we all expected a month, not "timeframe unknown".
The secret to good customer service: set expectations that you can always meet, then exceed expectations as consistently as lossible. This is a serious hindrance to me meeting expectations.
So what's new? I received a lot less a
very expensive item. They don't care. FILL OUT THIS FORM sir,
so they send the form, all questions are specifically designed so they can wiggle there way out
from under it. They do not care, no one will call to see if anyone saw anything, they will not
look at security videos, no one wants to deal w/ you, just fill out the form then NOTHING. You only
get a "We are an online company, there are no managers to speak to" if you ask for better help.
The GL lots are a thieves dream. No one watches, heck HUGE mufflers, stacks, mud flap assemblies
walk off there lots! Ask me how I know! Get in their face and they just delete you.
Karma