- 2,520
- 18
- 38
- Location
- San Angelo, Tx USA Planet Earth
I placed an order with OD Iron for two alternators for my M1009.
In a day or less he boxed them up and shipped them out via UPS. That was a week before the FL rally that OD Iron hosted.
I did not know that OD Iron hosted the event, but I did know Mike had gone to the rally.
ANYWAY, the box was supposed to show up the Wednesday before the FL rally. It did not show up. So Mike offered to interrupt his having 'fun' at the rally to find out what had happened. I told him to enjoy his weekend and do a trace on the following Monday.
He just boxed up TWO MORE alternators and shipped them out the first of the following week. I got them in less than a week. He has taken on the task of getting UPS to tell him what happened. I wish him luck.
Mike went OUT OF HIS WAY to handle a UPS shipping screw up.
This is customer service at it's finest. And the two alternators look EXCELLENT. I can't wait to put them on.
Yah, yah it figures we had perfect weather for three days. Then the day after my two alts arrived, the wind has kicked up above 20 mph and the temp has dropped for the past two days. We might even get snow tomorrow. I don't have a garage, only a carport, so I need good weather to work on my truck.
THX MIKE AND I LOOK FORWARD TO DOING MORE BUSINESS WITH OD IRON!
jim
In a day or less he boxed them up and shipped them out via UPS. That was a week before the FL rally that OD Iron hosted.
I did not know that OD Iron hosted the event, but I did know Mike had gone to the rally.
ANYWAY, the box was supposed to show up the Wednesday before the FL rally. It did not show up. So Mike offered to interrupt his having 'fun' at the rally to find out what had happened. I told him to enjoy his weekend and do a trace on the following Monday.
He just boxed up TWO MORE alternators and shipped them out the first of the following week. I got them in less than a week. He has taken on the task of getting UPS to tell him what happened. I wish him luck.
Mike went OUT OF HIS WAY to handle a UPS shipping screw up.
This is customer service at it's finest. And the two alternators look EXCELLENT. I can't wait to put them on.
Yah, yah it figures we had perfect weather for three days. Then the day after my two alts arrived, the wind has kicked up above 20 mph and the temp has dropped for the past two days. We might even get snow tomorrow. I don't have a garage, only a carport, so I need good weather to work on my truck.
THX MIKE AND I LOOK FORWARD TO DOING MORE BUSINESS WITH OD IRON!
jim