You wrote:
Yes I've held the start switch for at least a minute.
This is not a good idea. If you hold it up 10-12 seconds, and the voltage has not come up, its not coming up. But if you continue to hold it up, you are liable to damage the exciter function.
Use a meter to find out what your hertz is. Use the 120 volt outlet. If you have no output at the plug, cycle the CB, (Circuit Breaker CB3) next to the plug. If it still has no output, Check for AC voltage at the two hot wires that hook to the plug. Make sure you have the right hertz. If you are running the engine too slow, bad things can happen. Once its putting out 120 volt, the hertz should be right. BUT don't guess. Once you have set the throttle control knob for the right hertz, LEAVE IT THERE. You do not idle these machines. Simple turn the set off, and leave the know where its at.
You wrote:
Also is it supposed to run with the battle short switch on?
The word Emergency, or battle short mean it CAN run with S17, (Battle short switch) up, but if you need to use the S17, you have a problem. One of the idiot lights should be on, while running if the S17 is in the up position. What light is on?