Well i will put my 2 cents in. Called them about a winch two weeks ago for a 5 ton. Was told a price. Asked about when was a good time to get the winch. Was told to call the day before i was going to go to make sure somebody was there. Called Monday and went today. Told the guy about what time i was going to be there. About a half hour before i get there my wife got a call from the place. She was told they gave me the wrong price on the winch. Now as of monday when i called the winch went from a complete unit to missing the lever,PTO and PTO shaft. Was told the price would change as parts are missing. And change it did! Also needed a few other parts and the ad says they have a 818 for parts. So OK i can find the missing parts and get a few parts i need. WRONG!!!! Well the winch price was for a 2.5 ton not a 5 ton and they wanted $2,000 for the winch only and $2,800 for a complete rig that they do not have. And they have no 818 for parts only the wrecker and a dump truck and they are very ruff shape and are the only 5 ton stuff they have. So 5 hours to drive round trip and a tank of gas for nothing.
Even had one of the guys ask me if there was any way they could get me to buy the winch today. Felt like the guy was a bad used car salesman who asked me that. Made the trip once will not make it again!