greenjeepster
New member
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- Location
- Southbury, CT
Yesterday I called and made an appointment with a guy named "Lee" at govplanet for pickup this afternoon... he said no problem gave me the pickup address and a time frame to have the truck company arrive.
I decided to call back and confirm today seeing as the truck is on the road and I didn't want them to get turned away at the gate.
The guy today cant find any record of me having an appointment to pickup today... after going around and around for a few minutes, gave him the name of the rep I spoke with yesterday, I get put on hold.
He finally comes back and gives me contact info for the site and I call them to confirm....
I am glad GL has taught me to be extra vigilant... MAKE SURE YOU CONFIRM AND RE-CONFIRM.
I decided to call back and confirm today seeing as the truck is on the road and I didn't want them to get turned away at the gate.
The guy today cant find any record of me having an appointment to pickup today... after going around and around for a few minutes, gave him the name of the rep I spoke with yesterday, I get put on hold.
He finally comes back and gives me contact info for the site and I call them to confirm....
I am glad GL has taught me to be extra vigilant... MAKE SURE YOU CONFIRM AND RE-CONFIRM.