Many things can load the neutral, poor connections, switching power supplies, poor grounding. So by bonding to the neutral can make the case hot. Most conventional ground rods don't meet the standard of 25 ohms or less. The two main reasons the screw clamp at the ground rod and dry soil. If you lose electronics during near bye lightning strikes check your ground. The spec's for communication closets is 5 ohms. Cadweld oneshot kits are cheap and weld the ground wire to the rod, also if you can use a ground rod joiner and drive 20 feet down, I put them near a gutter run off. Also the use aluminum wire and connection points in the panels are not coated with noalox which causes resistance increase. Whenever I'm wiring in new circuits in the panel I brush on noalox, if for no other reason it keeps the lugs from freezing from corrosion.