Ok so according to you, people cant post their reviews of a business and their experience with said business now?
If you read the reviews, they are telling you exactly what I am. some of the reviews are saying stuff that Spencer at Diesel Care told me himself!! Talks to you all condescendingly and says "you wouldn't understand since you don't work in the industry"...
They basically sell you what they don't have. Instead of being honest, and telling you the truth - i.e. i don't know when the part will come in; they tell you it'll be done on this date, then the date comes and it isn't done, so they have an excuse and push the date back. And then repeat the cycle.
P.S. - if you're online and find that 90% of things are untrue or inaccurate, maybe you're the one who's wrong. Or need to realize there's more than 1 way to skin a cat.... There are very few things in this world that can only be done one way.
If Diesel Care would have told me I wouldn't have a pump til Christmas time frame from the beginning, I wouldn't be bashing them right now.
But bottom line is they screwed me from the beginning with bad info.
First when i called, then told me they'd rebuild my pump no problem. Told me it'd be $340 and need $100 deposit. So I paid that deposit and sent them the pump. They gave me a 2 week lead time.
Then, a week after they get the pump (verified by USPS), no one calls or emails to collect the remaining $240 I owe, so I call them. Took forever to talk to someone. Kim, who i spoke to the first time, no longer answers either the phone or email. So i finally get thru to a guy named Spencer.
Now Spencer tells me it's gonna cost a lot more than the $340 to rebuild the pump...he said it's easily be around $1000 JUST TO REBUILD MY PUMP!
I told him that was not happening, so i asked what else he had available. He calls me back and tells me he has some 4544's about to be wrapped up - his guys were finishing a batch of them on Friday and they'll be ready to go Monday morning. For the 4544 he's charging me $680.
So I paid an additional $580 on top of the initial deposit. Spent literally every penny i have to get it.
Fast forward to the next Tuesday when i call Spencer to get status, and now the story is they are missing some adjustment screws and they are waiting on parts, which have no ETA, but he said they "should" be here next week. So basically not giving me a good time frame to be able to work with.,
Bottom line, if you need something in a reasonable amount of time, DO NOT call Diesel Care.
If you have all the time in the world and enjoy being bullshitted and talked down to like you don't know anything, then you should call Diesel Care.
Ive spoken to Oregon Fuel Injection twice now and seems like they will be my best bet. Did my research this time and based on their reviews, I think i will have a better experience with them.