I would recommend you not send your letter! It is nothing but unsubstantiated rumor. Not only that, it is illogical. As scrap, GL will get maybe a hundred bucks for each deuce. They know this. They are paid by the 10% auction fee. That, my friend, is working on commission. It is in their best interest to promote deuces and get the highest price the auction will allow.
If you send your letter, you will get about the same reaction as you would if you said you heard, but are unable to confirm that the zombie army has landed on the mall in Washington.
If you want to send a letter to the ombudsmen, stick with things that are fact, like the long time it takes to get an EUC approved. The lunacy of even requiring an EUC on a 40 year old truck... stuff like that.
Or, you can ask the ombudsmen to look into the removal of the deuces in that sale.
-Chuck
I disagree. Clearly from what you read here GL is giving different stories and explanations to different people. Part of the ombudsmans job is to get clear answers when GL is not giving them.
If it is BS, a response from somebody at DRMO saying it is so would set that straight and eliminate a lot of confusion.
As for the commission, GL is all about reducing overhead. You only have to look at them trucking stuff from all over to a few key large warehouses to see that. If they sell a truck as scrap they eliminate the taking of pictures, the preview time and manpower for escorts, the manpower for the EUC and all the expense it brings, and the delay in pickup.
If they get $500 as scrap, or $1500 as a whole truck, that is a whole $100 in commission difference. Want to bet they invest more than $100 in manpower and expense in the taking pictures, making the auction listing, running the auction, processing the credit cards, handling the EUC, online help requests, and the individual loadouts?
If the beancounters figure out that it costs them $120 in manpower to sell each truck (pretty reasonable given that it takes at least 3 people in the chain) then in fact they will actually make more money selling it for $500 on a term scrap contract than they would on an open auction.