Deuce VS. DRMO warehouse

[herc69]

Quick question; we were charged from the time the tow truck left it's garage, towed the truck to our house, and returned to the garage. Total time 3 hours, when the tow took 1.5 hrs. This can't be right, can it?

 

[Boatcarpenter]

Yup, I believe that is known as portal to portal, or used to be known as that anyway.

 

[herc69]

OK, thanks for the info. They quoted an hour, which is what it took. Paid cash, so I think the driver did a number on us for 'personal gain'. Wrote them a nastygram today, and will mail tomorrow. Probably won't do any good, but made me feel better!!

 

[Boatcarpenter]

Good luck! Problem is, they already have the money and you don't. Always tough to get some back cause they will think of some way to change their tune!!