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You are right, Kenny.
I suppose it's the only weapon we have right now.
I suppose it's the only weapon we have right now.
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First of all, clinto, I'm not a scumbag. And I don't think a gentleman would resort to name calling. Secondly, we are not, as you say, breaking 'multiple laws in multiple states.' Perhaps you're just upset and if you need to vent on the forum, I certainly understand that. But blanket statements and generalities are not very useful tools for resolving issues. If you have a specific inquiry, feel free to contact me with the details.clinto said:I mean, how does this benefit you scumbags?.... It's bad enough GL breaks multiple laws in multiple states and they never get called on it.
deuceman51: Not to state the obvious, but we're not the GSA. Titling paperwork is not being withheld from anyone. If a customer would like the paperwork, all they have to do is ask [granted it's taking longer than normal right now to get it to them].deuceman51 said:What makes me mad is how we are charged for an SF-97 when GSA gives them to you with the vehicle. That seems illegal to me because that is important government documentation that is being withheld from us... And I can't even count how many times I have seen the exact same vehicle being resold on GL. Since it is an auction, they should sell for what people want to bid, GL should not be able to decide that they didn't get enough for it and then try and resell the vehicle.
oifvet: I inquired about this and a lot of the vehicles sold through our website are not titled. Military vehicle enthusiasts, like yourself, of course would want to title and drive their vehicle. The $60 is a processing fee, not a way to net more income. There are numerous threads discussing this here on the forum.oifvet said:How many, and under what circumstances, would anyone NOT need an SF97 on a vehicle or trailer that requires a title and license plates for private or corporate ownership? It seems to me that every vehicle and trailer sale is netting GL an extra $60.00 over-and-above their, "fee."
colomil: Actually [and I'm going to get attacked for this but it's true] the customer service has gotten better. We have more reps now than we've ever had. They receive training on a regular basis and utilize new tools to help them better answer customer questions. That whole dept has been under new management, so it's only going to get better.colomil said:I have a few questions for the GL folks who are listening. Over the past 6 years that I have been buying stuff from you guys, the customer service has gotten worse and the costs have gone up. I also see stuff show up on an EUC auction and the same type of item sold with no EUC. (I bought a m1010 without EUC, and I bought a scrap M1009 that required an EUC). Don't even get me started on the SF97 fiasco.
GL please answer this:
1) Why won't you show winning bid amounts for closed EUC auctions?
2) Why wont you keep auction results (with photos) active for more than 24hrs? (and don't tell me anything about server space, I am a software engineer so I know this is not the real reason)
3) Why is the past auction results set up to only show event ID? Couldn't you at least show the date the auction closed as well?
4) Why are some items in EUC yet other are not (even items with the same stock number like 2320011232665)?
5) Why is there no mechanism to update credit card info other than by actually bidding?
6) Why can't you offer SF97's on all items that would get a title in the civilian world without charging $60? This is like a car dealership charging you extra for a title.
Uhhh,Ok.....how in he heck are we to get documented instances when they hide the past auctions after a day and now totally hiding the end bid results instantly.emmado22 said:Show me ONE documented instance of this happening... With all the stuff we (collectively on SS) bid on and win, NOT ONE person has complained of this happening to them... I think the real reason is non paying bidders, and those who cant get EUC's to go thru...And I can't even count how many times I have seen the exact same vehicle being resold on GL. Since it is an auction, they should sell for what people want to bid, GL should not be able to decide that they didn't get enough for it and then try and resell the vehicle
If it has a VIN# it needs a certificate of title, end of discussion.USMilitarySurplus said:oifvet: I inquired about this and a lot of the vehicles sold through our website are not titled. Military vehicle enthusiasts, like yourself, of course would want to title and drive their vehicle. The $60 is a processing fee, not a way to net more income. There are numerous threads discussing this here on the forum.oifvet said:How many, and under what circumstances, would anyone NOT need an SF97 on a vehicle or trailer that requires a title and license plates for private or corporate ownership? It seems to me that every vehicle and trailer sale is netting GL an extra $60.00 over-and-above their, "fee."
I know Robyn doesn't make the rules and is just a messenger.The $60 is a processing fee, not a way to net more income.
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