I ordered all the gaskets from TNJ Murray to replace my intake/exhaust gaskets and those gaskets required to get to them. They arrived and I have everything torn apart now and I open the cardboard wrapped around the Exhaust/intake gaskets and one looked great but the other one looked like it had been sitting on an oily workbench. There are sections with what appears to be oil stains and several spots where the gasket had been bent but not broken. It is not ripped in two anywhere but it has definitely been bent in those places and my fear is it could have weakened the gaskets material and either that or the oil could cause the new gasket to leak. I am going to walk downstairs and try to upload a picture of it. I am in a bit of a bind since it is torn apart and it is not located at my house but at someone else's hours away so I would like to go ahead and use it tomorrow if those are not a big concern, but if I am inviting a problem I need to know. I think it would be alright since it has the metal core and none of the gasket material is missing, but I am still learning as I have not had the truck very long. I contacted TNJ but have not heard back yet and don't want to wait too long if not necessary as it will cost me time and money. The money for another gasket is not the problem, it is the days it would take to get a replacement one and another 2 hour trip to the truck.
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Exhaust/intake gasket from TNJ Murray damaged, not sure if it is usable
- Thread starter deucer
- Start date
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- mid- michigan
If you paid for new gaskets I would be sending them back . They look like something they laying around in their shop and didn't use.
197thhhc
Active member
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If you are in a bind and have to use them, they will probably be ok. However if you can wait I would definately return/exchange them.
- 2,097
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- Orlando, FL
I would exchange them. No point in rolling the dice and finding out they leak, and then having to tear it apart again and buy new gaskets.
steelandcanvas
Well-known member
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- Southwestern Idaho
I agree with Porky and Tow4. I'd hold TNJ's feet to the fire and have them make it right. You bought new gaskets, not something that has been laying around on the bench.
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- mid- michigan
He has made several posts on here he is here to help members out . If he has truely improved customer service he will overnight you a new set at his expense .
- 4,775
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- Gaithersburg, MD
Have you contacted him? I guarantee he'll make it right by you. He has helped me out a dozen times if it was once. I trust John.
davidhdale
Member
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- salisbury north carolina
Great people to deal with
jatonka
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Glad to hear you were satisfied. Glad the vendor held up his end. Vendors who stand up and do the right thing should be appreciated and good word of mouth goes a long way. I am a vendor and good word of mouth is what keeps me alive. John T
steelandcanvas
Well-known member
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- Southwestern Idaho
John, You are a good vendor, never a problem with our deals.
Heath_h49008
New member
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- Kalamazoo/Mich
Someone should add this as a sticky to the vendor section... Problem and solution.
Nice to know who we can trust and know they are here on the board.
(Now I have to buy something from them and support a good vendor... Drat!)
Nice to know who we can trust and know they are here on the board.
(Now I have to buy something from them and support a good vendor... Drat!)
- 9,604
- 1,494
- 113
- Location
- mid- michigan
I would think it rates as a sticky , unless this was stickied with it . TNJ Murray Worldwide
It is good to see they stepped up this time .