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I call. I wait through the count down until I'm number one. The line goes live, I hear voices in the background. My call is disconnected. This happened twice on Wednesday and 6 times today.
90+ days waiting for a title. I've got another guy waiting for the title from me. I told him when I grabbed the truck it'd be 90 days. He calls GP and gives them the item number. GP customer service tells him they sent me the title on Oct 23 and gives him the FedEx tracking number, which shows delivered. Yes, I received a title on the 23rd, BUT FOR A DIFFERENT TRUCK!
I still don't have the title on this one, can't get GP to answer my calls, and the guy probably thinks I have his title and am lying about it...
I'm pretty tolerant when it comes to poor customer service, but if you're going to divulge my account information to third parties, you could at least refrain from providing them false info.
90+ days waiting for a title. I've got another guy waiting for the title from me. I told him when I grabbed the truck it'd be 90 days. He calls GP and gives them the item number. GP customer service tells him they sent me the title on Oct 23 and gives him the FedEx tracking number, which shows delivered. Yes, I received a title on the 23rd, BUT FOR A DIFFERENT TRUCK!
I still don't have the title on this one, can't get GP to answer my calls, and the guy probably thinks I have his title and am lying about it...
I'm pretty tolerant when it comes to poor customer service, but if you're going to divulge my account information to third parties, you could at least refrain from providing them false info.