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I bought a truck from GP early fall of 2015. It didn't have a date stamp on the data plate, so I had to fill out the manual request for title, which I did. They lost it. And the 2nd one. The 3rd one was sent certified with a return receipt. They got that one.
January rolls around and I still don't have a title, so I involve jwade. He tells me 4 weeks or so and I'll have a title.
I've got a buddy who wants the truck. I told him I don't have a title yet, but it shouldn't be much longer. I sold him the truck and delivered it 1000 miles. He paid in full and in cash upon receipt of the truck.
I'm living on a shoestring. I used the $$ to buy a welder which was used for generation of income. Another big chunk of the $$ went towards GF's medical bills, as she lost a kidney during this time.
A couple more months pass. Still no title. I talk to jwade. It turns out they sent the title to an address that was not on the request. They were unable to tell me why. Customer service says they'll send me another if I send another $150. Jwade says they'll send it without me paying again.
More months pass. I call jwade from the buddy's house. They've sent this title to another wrong address.
It's late summer 2016. An Sf97 is received. (I paid for a !&#&# TITLE!!!). I drove 400 miles each way to attempt to transfer with the SF97. OK won't take the SF97 because the SF97 is California and the Letter is TX. GP won't fix the letter.
The SF97 had to be sent back to GP, and this time they issued a title. This is 14 months from time of purchase and initial payment of title fees.
Meanwhile, other truck transfers are proceeding without a glitch.
My buddy doesn't believe that GP is that incompetent, and thinks that I was lying. This is a problem.
My mistake was transferring a truck before I had title in hand, and believing GP when they told me I'd have one. That won't happen again. If they weren't a monopoly, I'd never do business with them again.
I can't substantiate much of this at this point, because it was done by PM and text, and was subsequently dumped when the title was resolved. I only recently became aware that my account of events was doubted.
It's been a ***tty couple of days
January rolls around and I still don't have a title, so I involve jwade. He tells me 4 weeks or so and I'll have a title.
I've got a buddy who wants the truck. I told him I don't have a title yet, but it shouldn't be much longer. I sold him the truck and delivered it 1000 miles. He paid in full and in cash upon receipt of the truck.
I'm living on a shoestring. I used the $$ to buy a welder which was used for generation of income. Another big chunk of the $$ went towards GF's medical bills, as she lost a kidney during this time.
A couple more months pass. Still no title. I talk to jwade. It turns out they sent the title to an address that was not on the request. They were unable to tell me why. Customer service says they'll send me another if I send another $150. Jwade says they'll send it without me paying again.
More months pass. I call jwade from the buddy's house. They've sent this title to another wrong address.
It's late summer 2016. An Sf97 is received. (I paid for a !&#&# TITLE!!!). I drove 400 miles each way to attempt to transfer with the SF97. OK won't take the SF97 because the SF97 is California and the Letter is TX. GP won't fix the letter.
The SF97 had to be sent back to GP, and this time they issued a title. This is 14 months from time of purchase and initial payment of title fees.
Meanwhile, other truck transfers are proceeding without a glitch.
My buddy doesn't believe that GP is that incompetent, and thinks that I was lying. This is a problem.
My mistake was transferring a truck before I had title in hand, and believing GP when they told me I'd have one. That won't happen again. If they weren't a monopoly, I'd never do business with them again.
I can't substantiate much of this at this point, because it was done by PM and text, and was subsequently dumped when the title was resolved. I only recently became aware that my account of events was doubted.
It's been a ***tty couple of days
