Conversation w/GL regard sale cancellation 06/08
I have 2 EUC's (First) currently submitted and still pending. First sale: 02/25/10, second 04/22/10.
Saw new thread on GL Policy change today. Decided to ask. Here's what they said:
Please wait for a site operator to respond.
You are now chatting with 'Heidi'
Heidi: Welcome to our live chat service! How may I assist you?
Aaron: Good afternoon Heidi
Aaron: Question:
Heidi: Sure!
Aaron: I've seen on several different sites online that GL has instituted a new policy whereby a sale will not be cancelled after 60 days due to the backup at Battle Creek. Do you know anything about that?
Aaron: For EUC's.
Aaron: I sent an email to GL Mgt today requesting that my sales not be cancelled at 60 days. Wondering if this is a policy change...
Heidi: Our policy is still the same. However, we have been more lenient at the cancellation dates, due to the issue with the approval times with the EUC. However, please feel free to email management if you have any questions or concerns in this regard.
Heidi: Great!
Heidi: Management will review and update you as soon as they can.
Aaron: Alrighty. Thanks so much.
Aaron: Have a great day
Aaron: I'll be thinking happy EUC approval thoughts...
Heidi: Yes, I will as well for you!
Heidi: Have a great day as well.
Heidi: Thank you for chatting! Please contact us again if you have any further questions.
Aaron: Will do. Thanks again.
I was advised to send an email requesting that my sales not be cancelled at 60 days and be left open pending EUC (Battle Creek) response. Sent email to
info@govliquidation.com attn: Management.
Just a general thought/suggestion:
As Confucious once said: Kindness works better than Curses....