Milbikes' experience was identical to my purchase at Eastover SC; Purchased first week of November, one glitch that was my fault on paperwork, very helpful GL rep to correct it, and picked up last Tuesday without any problems.
But I also would not spend more than I could afford to loose without preview!
QUOTE=Milbikes;744461]I recently made my first GL purchase, an M101A2 trailer. I bid based on pictures and brief description only.
As a 'newbie', I had a few questions soon after winning. I emailed GL, and received replies within a day or two. When I submitted my EUC form via email, it "Came back" because of one error on my part. That was easy enough to fix and re-email.
When I received my "Paid in full" email, I called the number for the facility where the trailer was to arrange pickup...but got another base (Wrong number posted). I called GL and got a live person, who was very helpful, and they gave me a correct number to call. By this time it was 'after hours' but I called anyway and left a message. Fifteen minutes later I got a call back! The woman was very helpful, and scheduled my pickup time. She also gave me a good phone contact number at the location of the trailer. I arrived at the National Guard base, and the guys I dealt with there were very nice to work with. All in all, I would say that it was easy enough to do.
I looked over other trailers there, and some were much nicer than mine, and some were really rough. I would say that previewing before bidding would be a big plus for you, but for what these trailers go for, you can't get hurt too badly.
Others may have different stories to share. I have found that being polite and not acting like "I know it all" has helped me in dealings with forms, hoops to jump through etc, such as when I was buying Class III toys, going to DMV, etc.[/QUOTE]