Here's a generic reply from GL to an email request:
All I can say is I still don't know when I'm getting an SF97 for a truck that was paid for December 19 2007! VERY POOR SERVICE!
Why oh why does it take so long to receive a SF97? It has been 2 monthes
since I applied, my credit card was charged over 3 weeks ago, still no
SF97. Lot 3134, item #3906. I have bought items from GSA and received
the SF97s in less than a week. what gives?
thanks
Dear Customer,
Thank you for your e-mail. It is our understanding that you're
frustrated with the processing of your SF97 request. The delay is
attributed to a dramatic increase in the volume of vehicles that
Government Liquidation is provided to sell. As a result, we have added
staff to our titling department. Your continued patience is
appreciated.
We hope this information has been helpful; feel free to contact us if
you require additional assistance and have a great day!
Regards,
Customer Service Management
Government Liquidation, LLC
DOD Surplus, LLC
15051 N. Kierland Blvd, Ste 300
Scottsdale, AZ 85254
Ph: 480.367.1300
Fax: 480.367.1450
Email:
info@govliquidation.com