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I sued IronPlanet and won

MAdams

Active member
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San Dimas, CA
I guess it depends on what you consider won, but we settled out of court and I got what I asked for.

The long and boring. I bid on a civilian truck, won, paid, tried to set up a pickup time and the pickup contact wouldn't call me back. I tried all ways but was unsuccessful and after the customer services reps at GP and IP told me they would not refund my money, I filled a small claims suit because I felt it wasn't right they got to keep my money and the truck.

IP contacted me once they were served the court summons and refunded all my money + costs + a little extra.

I'm not bragging. In fact I hate going this route but...

2017-07-10 12.05.24.jpg
 

doghead

4 Star General /Moderator
Staff member
Super Moderator
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So, can you still buy from them?
 

MAdams

Active member
380
127
43
Location
San Dimas, CA
Doghead, so far yes. I created a backup account in case they shut down my main one.

Guyfang, with so many recent complaints, it might end up going this way.

98G, 6 of 1, 1/2 a dozen. Sucks I had to officially file a suit against them but oh well. It all worked out.
 

98G

Former SSG
Steel Soldiers Supporter
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AZ/KS/MO/OK/NM/NE, varies by the day...
Doghead, so far yes. I created a backup account in case they shut down my main one.

Guyfang, with so many recent complaints, it might end up going this way.

98G, 6 of 1, 1/2 a dozen. Sucks I had to officially file a suit against them but oh well. It all worked out.
I concur. If they were going to give in, they could have done it immediately and avoided alienating a customer.
 
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