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- Herriman UTAH
So I bid on, won, and paid for my MTVR. I even paid for the SF 97 and all the CA taxes. And I did submit my EUC. After a few days I checked my status and it said waiting for EUC. So I called GP and said hey, I emailed that in.They said "Oh we are really busy and we probably got it so don't worry."
Then after a few days I realized I did not send in a copy of my DL so I sent the whole thing again this time with my DL and I even sent in a copy of my Global Security pass hoping that would help.
After a day or so I checked again and it still said waiting for EUC. So I was getting worried but they said that they were busy so I just waited.
THEN I GET AN EMAIL FROM GP. It says, "you have not submitted your EUC so we are going to void your sale and you will lose your truck."
Now wait a second, what is going on?
So I copied the email, sent everything in again and politely asked what was going on. Why did I get this email when this is the third time I have sent everything? I did get an email back from them (finally) and it said "thanks for the email but you forgot to check box A."
So I looked at the web form again and I saw check box A. The web form does not require you to check box A but I guess I have to. So I checked box A and sent everything AGAIN.
Now it has been a week and I have not heard anything else so I hope that is a good sign.
Man, what a crazy process!
Jon
Then after a few days I realized I did not send in a copy of my DL so I sent the whole thing again this time with my DL and I even sent in a copy of my Global Security pass hoping that would help.
After a day or so I checked again and it still said waiting for EUC. So I was getting worried but they said that they were busy so I just waited.
THEN I GET AN EMAIL FROM GP. It says, "you have not submitted your EUC so we are going to void your sale and you will lose your truck."
Now wait a second, what is going on?
So I copied the email, sent everything in again and politely asked what was going on. Why did I get this email when this is the third time I have sent everything? I did get an email back from them (finally) and it said "thanks for the email but you forgot to check box A."
So I looked at the web form again and I saw check box A. The web form does not require you to check box A but I guess I have to. So I checked box A and sent everything AGAIN.
Now it has been a week and I have not heard anything else so I hope that is a good sign.
Man, what a crazy process!
Jon