Yes after the genset is running when we do the field flash and don't even get to hold it for a whole 10 seconds before the reverse power light comes took the stactic exciter and noticed the transformer is burnt up looking to find one to replace it cause the whole stactic exciter that we found costs almost 3,000 dollars
I said briefly (2-3 seconds), not 10+ seconds in my instructions.
Is the excited circuit now still working, meaning after starting can you excite with Start, Stop, Run Switch again for 2-3 seconds (no longer than that)?
If not, then you need to repair the A5 Circuit Board.
The test with the excitation while Genset is running and you getting voltage on convenience receptacle verified that your A11 is not working correctly. T2 is one problem but there is also a large metal can capacitor in there which goes bad first and the voltage regulator board is probably bad as well.
To BENCH TEST A11 I would recommend to read and follow this post I did in 2019
MEP 004A A11 Exciter and Voltage Regulator Assembly
The link to the -34 manual, which also explains the A5 circuit is in this post
Note: I will no longer post any information on how to test / repair anything in this forum for obvious reasons.
We have seen an increase in owners who are in an overload with reading TM’s and following instructions in the last 18 month