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Did you reconfigure the set to 240/416? Or someone else? I assume you are running something that needs 380-400 VAC? Three phase? If so, and the TB6 is in the upper position, that should give you "about" what you want, if my assumptions are correct. If you are getting that voltage from the Output terminals, whats the problem? Please take some pictures. Show me where the bonding bar is missing. I find it hard to believe, unless some "hobby electrician" did his own rewiring. Have twice seen someone tear out TB6 and hard wire what he wanted, in El Paso. But he had a screw loose, and wound up destroying the sets.Ok, I have the genny set for 400 on the dial. (I assume you mean AC volt meter) The block is in the upper position. (I assume you mean the reconfiguration TB) I'm getting 200 out of 1 and 2 and the third is at 198 off the top of my head (I assume you mean L1-N, L2-N and L3-4). between them I'm at 400. (I assume you mean between phases) I'm trying to run a piece of equipment from yr side of the world,, we don't run 400 in the us. Thanks much
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