I don't think this guy knows what he is talking about
Hi,
Resistors are tested under NO load. Thats basic electricity 101. I have a BS degree in electrical engineering from my previous career.
I had advised if you send them back, and I will investigate this, as we've never sold any other brand then Wellman. I cannot promise warranty, but I will see what I can do. And please read our warranty policy page on the website. It states "limited warranty" not "unconditional" warranty. But you saying they are a different brand just makes no sense. But I am willing to look at them and discuss this with Wellman.
Thanks,
Walt
SSDiesel Supply
977 Military Rd
Kenmore, NY 14217
ph 716-874-6900
fax 716-874-6966
www.ssdieselsupply.com
Quoting Kevin <kevin>:
> I installed the plugs myself.
>
> I installed another set of plugs yesterday and checked the voltage
> from the resistor while my friend turned the key. It is 24 volts until
> the key is turned then goes to about 11v. According to the guys in my
> MV club, for the resistor to work current has to be drawn through it.
> With no load it shows 24v. I proved this by testing it with a new set
> of plugs. On your web page it says unconditional guarantee. I am going
> to wait a few weeks before sending my plugs back to you. I want to see
> if I have any problems with the new plugs.
>
>
>
> -----Original Message-----
> From: Walt [mailto:walt@ssdieselsupply.com]
> Sent: Tuesday, November 28, 2006 6:08 AM
> To: Kevin
> Subject: RE: Inquiry for SSDiesel Supply
>
>
> Hi,
>
> Manually working the plugs will damage them too. They can only see
> 24volts for a slit second to heat up quickly, then 12 volts to
> maintain heat. Its a system designed for military vehicles to exit
> fast when under enemy fire. They cannot see a continuous 24 volts.
>
> Did you originally install these plugs from us yourself? I won't make
> any promises, but send them back to me as I am really curious. We sell
> 600 plugs per week and it just wouldn't make sense the factory would
> put a competitors brand plug in the box. But I am willing to
> investigate this.
>
>
>
> Thanks,
>
> Walt
> SSDiesel Supply
> 977 Military Rd
> Kenmore, NY 14217
> ph 716-874-6900
> fax 716-874-6966
>
www.ssdieselsupply.com
>
>
> Quoting Kevin <kevin>:
>
>> Just checked the output of the resistor and it is 24 volts
>>
>> Checked the output to the wire that hooks to the glow plug itself and
>> that is 24v also.
>>
>> That is probably why the plugs failed.
>>
>>
>> Also pulled the other two plugs out that were stuck and they are wellmans.
> I
>> still have 1 AC 11g plug that you sent me. It is not the cause of my
>> problems, but I still have it.
>>
>>
>>