Dubie,
First, have you read the TM for the proper procedure to put the gen sets in Sync? There is an "Old Configuration" and a "New Configuration". for the MJQ-37. I have attached the TM.
Go to PDF reader page #49, and start there. If you tell me you have read the TM and have followed the steps for your model, we can start the Troubleshooting process. If you haven't read the TM and followed the steps, do so.
Normally its not hard. The instructions should be on the box also, if I remember right. Fire up both sets. I think set #1 is the front set. Flip up S5 AC interrupter switch on the gen set, to on, for gen set#1. The top light should come on, on the control box, Gen Set #1 ON. Then toggle the switch on the control panel ON/OFF ON LINE GEN SET #1. The ON LINE light should come on, for Gen Set #1, and it should be on line., powering your load.
To sync the second set:
I think set #2 is the back set. Flip up S5 AC interrupter switch on GEN SET #2. The top light should come on the control box. Gen Set #2 ON. That means gen set #2 is supplying power to the switch box, but is NOT on line. At that point, flip up the TRANSFER switch. The two lights should start flashing. Adjust the Hertz (frequency) knob up or down to get the lights to slow down flashing, on the set #2. When you have them flashing on a few seconds, off a few seconds, you are about right on. Then, when the lights go OUT, flip up the the toggle switch on the control panel ,ON/OFF ON LINE GEN SET #2. The ON LINE light should come on, for Gen Set #2, and it should be on line, in sync, sharing the load with Gen set #1. Then you can take Gen Set #1 OFF line and gen set #2 is carrying the load.
Two things to remember. VERY important.
1. Make sure that the load cables from the gen sets to the sync box are hooked up THE SAME!!!!! That means L1 with L1 and so on down the line. If the sets are hooked up wrong, you CAN NOT get them to sync.
2. DO NOT flip the second set on line with the lights on. When both lights are on, the sets are out of sync. There should be, (was at least when I did this) a Phase alignment circuit that will not allow you to put the second set on line when both sets are not in sync. But I have seen it happen, that the circuit didn't work, or was hooked up wrong or was missing. So only put the second set on line when both lights are OUT.
If the sync system will not work, and you are doing everything right, then probably the wiring in the box is wrong. All it takes is two wires to be switched, (in the wrong positions) and the Phase Circuit will not allow you to sync.
Balls in your court.
Oh, yeah. A 91D used to be called a 52D.