Hello Robyn,
I wonder if you can give us some news about the SF-97 waiting times.....I am waiting for over 4 months....called only twice and was chatting once over the site link......every time the girls are very polite but not a real help, same saying.. "sorry, we sold too many trucks and we have a huge back log"......last week, after 4 months and one day waiting I called and I just said that I wanted to know about the status of my SF-97's (four requests) and I was put on hold even without asking me my customer number what was a little strange.
Surprisingly, when she comes back she knew my name, I guess they are running a caller ID but it gets more confusing to understand because my account is under my Corporation...anyway she just said...YES WE HAVE YOUR REQUEST HERE, but nothing else could be said.
I was under the impression that the SF-97's were taking about 3 months and I already waited over 4 months...this is 1/3 of a year and is getting very annoying seeing my trucks parked at my property without the proper paper work or tags and not being able to drive and enjoy them.
Can you tell us please what to really expect in terms of waiting for the SF-97??
Also what can be done to check where the drag is on this paper work and fix it?? At this point and time I would be more than happy in paying the $60 fee and have the SF97 sooner than who know how many months... I think most of everyone here simply does not know what are the steps that GL need take in order to get this SF-97 in our hands, I understand back log due to too many truck sales but how long one really will need to wait??
Thank You in advance for your response.
Respectfully,
Homeland Defense And Police Supply Corp.
Ed Montagna - President
I wonder if you can give us some news about the SF-97 waiting times.....I am waiting for over 4 months....called only twice and was chatting once over the site link......every time the girls are very polite but not a real help, same saying.. "sorry, we sold too many trucks and we have a huge back log"......last week, after 4 months and one day waiting I called and I just said that I wanted to know about the status of my SF-97's (four requests) and I was put on hold even without asking me my customer number what was a little strange.
Surprisingly, when she comes back she knew my name, I guess they are running a caller ID but it gets more confusing to understand because my account is under my Corporation...anyway she just said...YES WE HAVE YOUR REQUEST HERE, but nothing else could be said.
I was under the impression that the SF-97's were taking about 3 months and I already waited over 4 months...this is 1/3 of a year and is getting very annoying seeing my trucks parked at my property without the proper paper work or tags and not being able to drive and enjoy them.
Can you tell us please what to really expect in terms of waiting for the SF-97??
Also what can be done to check where the drag is on this paper work and fix it?? At this point and time I would be more than happy in paying the $60 fee and have the SF97 sooner than who know how many months... I think most of everyone here simply does not know what are the steps that GL need take in order to get this SF-97 in our hands, I understand back log due to too many truck sales but how long one really will need to wait??
Thank You in advance for your response.
Respectfully,
Homeland Defense And Police Supply Corp.
Ed Montagna - President
opcorn:
Also, for those that have NOTHING positive to include to this thread...please don't post your "kidding smart A posts" I like to see a real solution from this thread and keep it clean of trolls.Thank You
