Two Thumbs up for Heidi

[Bob H]

Don't know whether it was GL's server, my centurytel account, McAfee Firewall, or my old PC, but this last EUC submittal via email didn't go well.
I sent it 9 flippin times before it was received.

Heidi on live chat was helpful, courteous and understanding.

Thanks Heidi!

 

[wb1895]

Heidi was very helpful to me when I was having trouble with my EUC, I was always glad to see she was the one I was talking to when using the live chat. She was very professional!!

 

[Warthog]

Everytime I have talked to her on the phone or chat, she has been very helpful and courtious. Two thumbs up also.

 

[RDUKW]

I will also second that. I sent in my first EUC and dealt with Heidi. She was extremely helpful and knowledgeable. Two thumbs up

 

[EdMontana]

Heidi is wonderful, she always digs some extra time to help out...she go that extra mile to make it right and fix what's wrong.

Do like I did, write a letter to G.L. and tell them that, she truly deserves the credit and I hope G.L. is taking care of her.

Ed Montana

 

[srodocker]

wow 2 thumbs up from me aswell!!! she was very helpful with checking that my euc got there. as the site still says EUC submission pending hahah

 

[Coal Cracker]

Yes Heidi was Awesome!!! Answered every question, helped with every issue, and made it right, and even remembered me on live chat.

Heidi for best GL employee of the month

 

[Dieselsmoke]

She gets 4 thumbs down from me She lied, said she had never recieved one of my EUCs, but I had a copy of previous chat from her where she said she recieved it and personally took care of it.