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Sorry for the hijack but I am having a similar issue. When I start the generator I am only getting 6v from each leg, and 12v across two lugs. The voltage gauge on the panel reads the same low voltage. Turning the voltage adjust knob doesn't make a difference. This is with the ac connector open...
I've done a bit of research and found out the wires in the above pic go to a linear actuator, which I assume is acts as the throttle. The wires go to a Woodward control box. Terminal 9 and 10 go to the actuator but have no voltage when the main switch is in aux prime/run, or prime /run.
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